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What should I do if I forget my password?

By Forgot Password

If you have entered a valid email address in your Profile, then you can use the Forgot Password feature to recover your password. Your password will be sent directly to your registered email.

  1. Back to the Super Pilot home page
  2. Find Forgot your password under the password input box
  3. Enter your School Code and Username
  4. Click Retrieve Password
  5. Check your registered email to recover your password

By e-mail or phone

If you have not input your email in your Profile, please contact our Service Team at (852) 3188 2357 during normal office hours or fill in this [ Service Form ].